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Refund Policy

💰 Refund Policy for Fashion Buy

 

Effective Date: November 24, 2025

This Refund Policy details the conditions and process for receiving refunds for purchases made on https://fashionbuy.us/. This policy is subject to and should be read in conjunction with our Return and Exchange Policy.

 

1. Eligibility for Refund

 

Refunds are processed only for items that have been successfully returned, inspected, and approved, as detailed in our Return and Exchange Policy.

  • Timeframe: Items must be returned within 30 days of the delivery date.

  • Condition: Items must be unworn, unused, with all original tags, labels, and packaging intact.

  • Non-Refundable Items (Final Sale): Items marked as "Final Sale," "Clearance," and Gift Cards are not eligible for a refund.

 

2. Refund Process and Inspection

 

  1. Return Authorization: A return must be initiated and approved by our customer service team, who will issue a Return Merchandise Authorization (RMA) number.

  2. Inspection: Once we receive your returned item, it will be inspected. We will notify you via email of the status of your refund after completing the inspection.

  3. Approval/Rejection:

    • Approval: If the return meets all eligibility requirements, your refund will be approved.

    • Rejection: If the item is returned damaged, used, or missing original components, the refund may be rejected, and the item may be returned to you at your expense.

 

3. Refund Method and Timing

 

  • Refund Method: If your refund is approved, a credit will automatically be applied to your original method of payment. We cannot issue refunds to a different card or payment method.

  • Timing: Please allow 7-10 business days after the approval date for the refund to be processed and the credit to appear on your statement. Processing times may vary depending on your bank or credit card company.

 

4. Shipping Costs and Refunds

 

  • Original Shipping Costs: Original shipping fees paid at the time of purchase are non-refundable, except in cases where the return is the result of our error (e.g., shipping a defective or incorrect item).

  • Return Shipping Costs: If the return is not due to our error, the cost of return shipping paid by the customer is non-refundable and will not be included in the refund amount.

 

5. Late or Missing Refunds

 

If you haven't received your refund within the 7-10 business day timeframe, please take the following steps:

  1. Check Bank/Card: Double-check your bank account or credit card statement.

  2. Contact Institution: Contact your credit card company or bank. There is often a processing time before a refund is officially posted.

  3. Contact Us: If you've completed these steps and still have not received your refund, please contact us at [Insert Email Address Here].

 

6. Contact Information

 

For any questions regarding your refund, please contact us at:

info@fashionbuy.us