Shipping Policy

🚚 Shipping Policy for Fashion Buy

Effective Date: November 24, 2025

Thank you for shopping at Fashion Buy! We are committed to providing you with a seamless shopping experience. Please review our shipping policy regarding the processing, shipment, and delivery of your order.

1. Order Processing Time

• Handling: All orders are subject to a handling period before shipment, usually 1-3 business days (Monday – Friday). This time is required to verify the order, conduct quality checks, and package the item(s) for dispatch.

• Exclusions: Processing time may be longer during holidays, new product launches, or major sales events.

2. Shipping Methods, Rates, and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on the method you select.

• Note: Delivery times are estimates only, start from the date of shipping (not the order date), and are provided by the carrier. Delivery may take longer due to carrier delays or adverse weather conditions.

• We use major carriers such as USPS, FedEx, and UPS. The specific carrier will be determined at the time of shipment based on the shipping address and selected service.

3. Shipping Confirmation and Tracking

• You will receive a Shipping Confirmation email containing your tracking number(s) once your order has shipped.

• The tracking number will be active within 24-48 hours. You can track the status of your order through the carrier's website.

4. Shipping Locations

We currently ship to all addresses within the United States (including P.O. Boxes) and APO/FPO addresses.

5. International Shipping

• We currently do not offer international shipping. We only ship within the United States.

6. Damages, Loss, and Risk of Loss

• Fashion Buy is not liable for any products damaged or lost during shipping. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.

• If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

7. Incorrect Shipping Address

• The customer is responsible for ensuring the correct shipping address is entered at checkout.

• If an order is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for the cost of reshipment.

• If you realize you have entered an incorrect address, please contact us immediately at [Insert Email Address Here]. We cannot guarantee changes can be made once an order is processed, but we will do our best to assist you.

8. Contact Information

For any questions or concerns regarding your order's shipping, please contact us at:

[Insert Email Address Here]

I have successfully updated the Shipping Policy to match your provided methods and rates.

Would you like to provide the contact email address to complete this policy, or shall we move on to another document (like a Return Policy)?

🔄 Return and Exchange Policy for Fashion Buy

Effective Date: November 24, 2025

At Fashion Buy, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help. This policy outlines our guidelines for returns and exchanges.

1. Return Timeframe and Eligibility

We accept returns and exchanges on all regular-priced items within 30 days of the delivery date.

To be eligible for a return, your item must meet the following conditions:

• Unworn and Unused: Items must be unworn, unwashed, and in the same condition that you received them.

• Original Condition: Items must be returned with all original tags, labels, and packaging attached.

• Proof of Purchase: A receipt, packing slip, or order confirmation email is required.

2. Non-Returnable Items (Final Sale)

The following items are considered FINAL SALE and cannot be returned or exchanged:

• Items marked as "Final Sale" or "Clearance."

• Gift cards.

• Any item that is damaged or missing parts for reasons not due to our error.

3. How to Initiate a Return or Exchange

To start a return or exchange, please follow these steps:

1. Contact Us: Email our customer service team at [Insert Email Address Here] with the following information:

   • Your Order Number.

   • The item(s) you wish to return or exchange.

   • The reason for the return (e.g., wrong size, defective, change of mind).

2. Receive Authorization: Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the specific return shipping instructions.

3. Ship Item: Clearly write the RMA number on the outside of the package. Ship the item(s) to the address provided in the return instructions.

4. Return Shipping Costs

• Defective or Wrong Item: If the return is due to an error on our part (e.g., you received a damaged or incorrect item), we will provide you with a prepaid return shipping label, and you will not be responsible for the return shipping cost.

• Customer Choice: If you are returning an item due to a change of mind, wrong size, or any reason not related to a product defect, you will be responsible for paying your own return shipping costs. Original shipping costs are non-refundable.

5. Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

• Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [Insert Email Address Here].

6. Exchanges

If you need to exchange an item for a different size or color of the same product, please indicate this when you initiate the return process in step 3. Exchanges are subject to inventory availability. If the desired item is not available, a refund will be issued.

7. Contact Us

For any questions or concerns regarding returns or exchanges, please contact us at:

info@fashionbuy.us